Terms of service

Terms of Service

Last updated: August, 2026

1. Who we are

Executive Beverage, LLC, trading as Executive Beverage, is a Virginia limited liability company. We are a mobile beverage service operating across Hampton Roads and Coastal Virginia. We do not operate a public premises. Correspondence and payments go to PO Box 1714, Virginia Beach, VA 23451, and email reaches us fastest at events@execbeverage.com.

These terms cover this website, any estimate or quote we give you, and any event we work for you. Where you have signed an Agreement for Services, that Agreement controls and these terms fill the gaps.

Crush Kits are a separate, self-service product with their own terms. Where those differ from these, the Crush Kit Terms govern the kit.

2. Where we work

We serve all seven cities of Hampton Roads, plus Williamsburg, Richmond, and as far as Miami. Beyond that, travel is a line item rather than a limit. If you can cover the travel, we will consider the date.

3. Estimates are not bookings

Anything the estimate builder produces is an estimate. So is a quote we email you. Neither holds your date and neither is a contract.

A date is booked when both of these have happened:

1. you have accepted the Beverage Service Contract, and
2. the deposit has been received.

Until then the date stays available to anyone else who asks for it. We will tell you if someone else is asking.

Where more than one proposal, estimate, invoice or change order exists for the same event, the most recent written Event Order governs and supersedes earlier versions to the extent they disagree. Preliminary estimates are informational and are replaced by the final approved Event Order or invoice.

4. How you accept these terms and your invoice

You accept by doing any of the following:

• signing the contract, physically or electronically;
• replying in writing that you approve the estimate, order, or change;
• paying a deposit or an invoice; or
• allowing us to perform the work.

That last one is deliberate and it is worth spelling out.

"Course of conduct" means the pattern of what the parties actually did. It is used to interpret an agreement whose wording is unclear, and to show that the parties modified written terms through their actual behavior instead of through a new signed document. Conduct is evidence of agreement.

Applied here: if you let us work, you have accepted the invoice.

If we send you a contract and an invoice, and you then let our team arrive, set up, and serve your guests, you have accepted both by conduct, signature or not. Accepting the service and declining the paperwork are not two separate choices. The same holds for changes made on the day: ask for another hour, another bartender, or more ice, let us provide it, and the charge for it is accepted.

This cuts both ways. We can only bill for work we actually performed, at the rates published on this site or quoted to you verbally or in writing. It is not permission to invent line items.

Electronic acceptance is binding under the federal E-SIGN Act and the Virginia Uniform Electronic Transactions Act. An email saying "approved" is a signature.

5. Payment

• 50% deposit at booking. Deposits are non-refundable.
• Balance due 7 business days before the event.
• Events booked within 10 business days are payable in full at booking.
• Bank transfer (ACH), cash, and check carry no fee. Cards carry a 3.65% processing fee, which is what our processor charges us.
• Automatic gratuity applies to event orders as stated on your contract.
• Approved overtime is billed at $60 per hour and is subject to availability.
• Delivery and travel within 20 miles of our base at PO Box 1714, Virginia Beach, VA 23451 are included. Beyond that, travel is $2.00 per mile each way, measured from that address to your venue. Tolls, parking, ferry charges and permits are billed at cost. The estimate builder approximates travel from the city you select and we confirm it from your venue address. Events far enough away that lodging or air travel is involved are quoted individually.
• Prices exclude federal, state and local sales, rental and use taxes unless stated otherwise. You are responsible for taxes applying to rentals, products and services.
• Unpaid invoices carry a one-time $100 late fee plus 15% annual interest accruing daily, and you are responsible for collection costs including reasonable attorney fees.

You authorize us to charge the card on file for amounts properly due under your contract, including the balance, approved overtime, contingency supplies, and rental damage. We tell you what we are charging and why.

6. Chargebacks

Raise a billing problem with us first. If you dispute a charge with your bank for services we performed and you accepted, we will contest it with the contract, the invoice, and the event record, and you remain liable for the amount plus our costs in the dispute.

7. Alcohol

Read this section carefully, because it is how the model works.

We do not sell alcohol. You buy it. We give you a shopping list telling you what to buy, how much, where, and roughly what it should cost, and you purchase it at retail in your own name. The alcohol is yours throughout. We provide the bar, the staff, the mixers, the ice, the glassware, and the service.

You are responsible for holding any licence or permit your venue or your event requires. Location selection and permit compliance are yours, as set out in your contract.

Our team is ServSafe certified and state certified, and they check ID. They will refuse or stop service to anyone who appears underage, cannot produce ID, or appears intoxicated. That judgment belongs to our team on the night and is not negotiable, is not a service failure, and is not grounds for a refund.

You agree to indemnify us for claims arising from your guests' conduct, from alcohol you supplied, and from any permit or licence you were responsible for and did not hold, except to the extent a claim arises from our own negligence or willful misconduct.

8. Your venue

You are responsible for telling us the truth about the site before the event, and for providing:

• safe, legal access for our team and vehicles;
• a level position for bars and equipment;
• power where the service needs it;
• somewhere shaded or covered where the weather requires it; and
• a person on site to accept and check a delivery.

If nobody is there to accept a delivery, the delivery as made is deemed correct.

Where a delay is caused by access, space, or site conditions, additional labor is billed at $45 per person per hour. Second-floor delivery requires a working service elevator. Sites more than 50 feet from where the truck can park carry additional charges. We cannot guarantee a specific delivery or pickup time.

We are not liable for damage to lawns, landscaping, driveways, or other property occurring in the ordinary course of delivery, setup, breakdown, or pickup.

9. Rentals

Rental equipment stays our property. From delivery until we collect it, you are responsible for its security, its care, and any injury or damage arising from its use or misuse. Equipment cannot be relocated once setup has begun. A 10% damage waiver applies unless you decline it in writing before delivery, and the waiver excludes loss, theft, misuse, negligence, and rain damage. Lost items are billed at replacement cost.

10. Our staff

Our team are our employees and contractors. For 12 months after your event you agree not to directly engage any member of our team for paid beverage or event work without our written agreement. If you would like to hire someone from our team, ask us. We are not unreasonable about it, but we are not a recruitment service either.

Our team will leave a site where they are threatened, harassed, or asked to do something illegal or unsafe. We will call you before it comes to that if there is any way to. Service stopped for those reasons is not refundable.

11. Photographs

We photograph our own bars, setups, and drinks for our portfolio. We do not photograph your guests as subjects, and we do not identify clients, venues, or guests without permission.

Discretion is part of what we sell. If you would prefer no photography at all, tell us and there will be none. You do not have to explain why.

12. What we are responsible for, and the limit of it

We will perform our services in a professional and workmanlike manner, to a standard equal to or better than comparable professionals in our region, and in compliance with the beverage and alcohol regulations that apply to us. Our team does not drink or use illegal substances on duty.

Our total liability arising from any booking is limited to the amount you actually paid us for that booking. We are not liable for indirect, incidental, or consequential losses, including lost profits, lost donations or fundraising proceeds, venue penalties, or the cost of a replacement vendor. Nothing here limits liability that cannot lawfully be limited.

13. Indemnity

You agree to indemnify and hold us harmless from claims, damages, and costs arising from your guests' conduct, the alcohol you supplied, your venue and its condition, permits or licences that were your responsibility, and information you gave us that turned out to be wrong. This does not extend to claims caused by our own negligence or willful misconduct.

13A. Insurance

We carry commercial general liability and liquor liability insurance appropriate to our operations, and a Certificate of Insurance is available on reasonable request. Where a venue requires an additional insured endorsement, a waiver of subrogation, or another special endorsement, you agree to reimburse any carrier, endorsement or administrative cost unless we have agreed otherwise in writing.

14. Cancellation and refunds

Event services run under the Refund & Cancellation Policy. Crush Kits and other drop-off products run under the Crush Kit Terms, which are different because a kit is built to a headcount and cannot be unbuilt. Both form part of these terms.

15. Force majeure

Neither party is liable for a failure to perform caused by events outside its reasonable control, including acts of God, fire, storm, flood, mandatory evacuation, government order, civil disturbance, epidemic, or utility failure. The affected party must give prompt written notice. Where we cannot perform for such a reason, the credit terms in the Refund & Cancellation Policy apply.

16. Website and online store

Prices and availability on this site can change without notice. We try to keep everything accurate and we correct errors when we find them. Where an item is listed at an obviously wrong price we may cancel the order and refund it rather than honor the error.

Items bought outright ship or are collected as stated at checkout. Do not use this site unlawfully, scrape it, or attempt to interfere with it.

You must be 21 or older to buy alcohol-related services from us or to browse the alcohol sections of this site.

17. Disputes

Talk to us first. Most things are a phone call.

If that fails, disputes are resolved by binding arbitration before a single arbitrator under the Commercial Arbitration Rules of the American Arbitration Association, seated in Virginia Beach, Virginia. Either party may instead bring a claim in the Virginia Beach small claims court where the amount qualifies, and either party may seek injunctive relief in court to protect property or confidential information.

The arbitrator may not modify these terms or award punitive damages. The prevailing party is entitled to its reasonable costs and attorney fees. Obligations continue during any dispute.

18. Confidentiality

Each party will keep the other's non-public information confidential. For us that includes your guest list, your event details, and anything we learn about your household or organization while working for you. For you it includes our pricing structure, recipes, and methods.

We keep the business records we are required to keep for tax, insurance, and legal purposes, and we may retain what we need to defend a claim. Beyond that we do not hold personal information longer than we need it.

This section survives the end of the agreement.

19. General

• Governing law: Virginia. Venue is Virginia Beach.
• Entire agreement: your signed contract, these terms, and the Refund & Cancellation Policy together form the agreement. Where they conflict, the signed contract wins.
• Amendment: changes must be in writing, subject to section 4 on acceptance by conduct.
• Severability: if a provision is unenforceable, the rest stands, and the provision is narrowed to the extent needed to make it enforceable.
• No waiver: not enforcing a term once does not waive it.
• Notices: personally, by certified mail, by recognised overnight carrier, or by email. To us: Executive Beverage, LLC, PO Box 1714, Virginia Beach, VA 23451, or events@execbeverage.com. To you: the address or email you gave us when booking. Email notice is effective on transmission unless the sender gets a delivery-failure notice.
• Email counts as writing: routine approvals, guest-count revisions, scheduling changes, invoices and payment reminders sent by email satisfy any requirement that something be in writing.
• Assignment: you may not assign your booking without our written agreement. We may use qualified subcontractors, and we remain responsible for the work.
• Survival: payment obligations, indemnity, limitation of liability, confidentiality, and dispute resolution survive.

20. Contact

Executive Beverage, LLC events@execbeverage.com · (757) 995-5855 PO Box 1714, Virginia Beach, VA 23451 Open for events Tuesday to Saturday, 9 to 5.